Coaches Feedback Needed - using new tournament list.

Discussion in 'General Softball' started by TheSoftballZone, Feb 7, 2018.

  1. TheSoftballZone

    TheSoftballZone Administrator

    Coaches Feedback Needed - using new tournament list.

    Coaching I'm asking for your help, we need your feedback and reviews on are new tournament list at

    https://www.tournaments2go.com/

    We believe all the features that Coaching have been asking for over the years have been added. We've even added a few features that we felt would enhance the user's experience.

    We believe Coaches can more easily target events that fit your team(s) current needs. Multiple search features are available and have been conveniently listed below.

    But we really need your feedback to help us help the users have a great experience.

    List of Search Features that are currently available at tournaments2go.com

    * State Tournament and Location
    * City Tournament Location
    * Afflication
    * Search by Zip Radius in Miles
    * Mileage
    * Age Groups
    * Tournament Start Date and Time
    * Tournament End Date and Time
    * Tournament Director Name
    * Tournament Cost

    Other available features that seems to be popular with Coaches. You can make your own favorite list. Any time you see the image of a STAR by a tournament, just click on the star and that tournament will now be saved to your current favorite list.


    Currently 1194 individual events listed.

    Click here to see them all

    Looking forward to your feedback and reviews. If you have any ideas or suggestions on how we can make it better, please comment in this thread.
     
    Last edited: Feb 7, 2018
  2. City Slicker

    City Slicker Member

    It'd be nice to be able to sort by "Ages" & "Location"
     
  3. TheSoftballZone

    TheSoftballZone Administrator

    You currently can do that, you don't have to use all the search filters, you can just pick the search filters you want.

    Screenshot_2018-02-07-10-42-30.png
     
    City Slicker likes this.
  4. Dawgsdad

    Dawgsdad Member

    Prefer the old format
     
    mroby5172 likes this.
  5. Arizona55

    Arizona55 Member

    Me too!!
     
    mroby5172 likes this.
  6. TheSoftballZone

    TheSoftballZone Administrator

    I understand you like the old format, but without a clear understanding of why you like the old over the new listing, it kind of stuff to find a solution.

    Is it the colors, layout, click on the tournament directors link and go to there website, send a pm to the TD or is because it was within thesoftballzone.com website and not on another domain? tournaments2go.com
     
  7. TheSoftballZone

    TheSoftballZone Administrator

    We didn't just go build this new Tournament site without years of feedback from Travel Coaches. Almost every feature with the exception of two were all based on their feedback.
     
    Dawgsdad likes this.
  8. City Slicker

    City Slicker Member

    Thanks - I was on that screen once somehow but couldn't figure out how to get back to it.
     
  9. TheSoftballZone

    TheSoftballZone Administrator

    Thanks City Slicker, we're actually aware that navigation can be better and it's something were working.
     
    City Slicker likes this.
  10. TheSoftballZone

    TheSoftballZone Administrator

    Your a Tournament Director and a Coach so what part of the new system don't you like from a Coaches point of view?
     
  11. TheSoftballZone

    TheSoftballZone Administrator

    Dawgsdad, how much have you used the site? It showing that you never updated your profile yet?
     
  12. Dawgsdad

    Dawgsdad Member

    I wasnt aware you needed to update your pro info to be an active member? Im on here daily. I prefer the old format because it allows you to access past, current and future events much easier. I was only on it once and wasnt feeling the new search process or results. Unless I made a mistake in the info submitted. It also seemed quicker to find out what you want based on dates and scroll to that section in the old one and it also allowed you good plan to plan for fall or next season with searches that gave all the info for cost, location, dates and TD quicker.
     
    TheSoftballZone likes this.
  13. t2g_admin

    t2g_admin tournament 2 go admin

    I want to make sure we are on the same page here...
    1. Are you a coach or a director?
    2. You dont need to update your profile to search and view results. It only unlocks special features like saving to favorites to find listings easier later or submitting tournaments as a director ect.
    3. THE only thing missing is past events, current and future are searchable. All you have to do is select a date range. If you want a more focused list then use MORE filters like ages,state,city,cost or any combination you like. Radius is a NEW feature. So actually the search features should be 1000 times better. Do you feel you feel lost because its a new site with a learning curve or have honestly given it a real try based on your statement :
    "I was only on it once and wasnt feeling the new search process or results."

    We are willing to help if you have questions. We have even made changes based on real feedback. Some are search features. People love the "favorites" features.

    Ps. I get it.. Change sucks.. But not all change is bad. Please call us directly if you like. We would love to help you.
     
    TheSoftballZone likes this.
  14. TheSoftballZone

    TheSoftballZone Administrator

    I do agree it was easy to just look at a single page. But all my major feedback from Coaches was having choices to remove what they didn't want to see and be able to pin point exactly what they were looking for.

    I'm not a change type of guy myself, that why I waiting so long to go Mobil Friendly with my websites.

    Not sure if you was aware but the old master list gave inaccurate results when searching past season tournament. And was almost worthless if trying to look back at past seasons.

    I do agree looking at last season list was nice. But I can't even give a good reason why I like it as a Coach.
     
    Last edited: Feb 7, 2018
  15. Dawgsdad

    Dawgsdad Member

    Thanks for the feedback. I am a coach. I honestly wasnt aware of the change until last night when I went to look something up. I may have made a mistake but when I tried to look up an event from 2017, it wasnt able to provide any results. I really liked that feature as it really was helpful to plan a budget for the fall and following year. Its not really possible to do in august or Sept for the following year because not many events are posted. It also provided an opportunity to look at other locations for cost and GG versus just doing the same ole events with all of the sanctions to choose from. Change is constant so I get it. I just thought it was so simple and user friendly to see everything on one page. If I have any further issues, I will reach out.

    Thanks, Ryan McHugh
     
    TheSoftballZone likes this.
  16. TheSoftballZone

    TheSoftballZone Administrator

    Thanks a lot for your feedback.
     
  17. Lasersteal06

    Lasersteal06 Member

    From a feedback perspective, the look and feel is much cleaner with the new Site but there are a few pain points
    1- the calendar component shouldn’t have a time component as part of it. Tournies start on a date, not a date and time. We need to be able to just search by date
    2- the old site would allow users to click on a tournie and go to the page on OFC where the TD is tracking who is in, providing updates, etc. Can the new tournament listings incorporate an ability for TDs to embed a link back to their OFC tournie page?
    3- I agree with others that the ability to look at prior tournies is important when planning out the next year. I use that functionality every fall.

    All in all though, great improvement. I think it just takes getting used to
     
    TheSoftballZone likes this.
  18. Chardon Storm

    Chardon Storm Member

    Agree with Lasersteal06 and would add that is would be great to be able to click "back arrow" without having to re-enter the search criteria all over again.

    One other feature that would be nice is to have a "just added" type of category or to be able to sort by when the tournament is posted.
     
    Last edited: Feb 8, 2018
    TheSoftballZone likes this.
  19. TheSoftballZone

    TheSoftballZone Administrator

    Thanks for your feedback, Charles and I just finished discussing your review/feedback and will work on making some changes that you brought up. Charles may reply and ask some questions to help us get the features that the users want.
     
  20. Ohioiceblue

    Ohioiceblue Member

    I agree with Lasersteal06. Finding out more about a tourney is helpful. I look for teams attending and I don’t see that. Links to the tournament page is helpful.
     
    Last edited: Feb 11, 2018

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