TheSoftballZone
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Withdrawals and Refunds Softball Tournament policy on refunds - what examples would you consider fair?
Here a few examples of the policy we had for tournaments I ran over the years and all the policy were always easy to find an locate on the tournament(s) web sites. The example below is based on a Tournament held July the 28th in 2010.
No Refund will be given for team(s)that are a no shows.
Pulling Out Before June 30, 2010
A.) 80% Of all fees paid will be Refunded.
Pulling Out After July 01, 2010
B.) 70% Of all fees paid will be Refunded.
Pulling Out After July 07, 2010
C.) "No Refund"
D.) No Refund if you only made a Deposit.
Notice *
Refund Policy: After July 07, 2010 / no refunds will be provided. No exceptions will be made to this policy regardless of the tournament's ability to refill the spot. If you need to pull out, you must call 0.000.000.0000 We will not accept email, messages posted
inside a forum, private messages, text messages or voice mail as a Official Pull Out. Once you made
a Official Pull Out, we will process and return the amount due within 7 Business days.
The notice above may seem hard core but we were force to enforce the above due to people saying they contacted me by email, text, on the forum or left a voice mail to make a official pullout but we would never receive anything from them.
So what examples would you consider fair? I would like to see reply's from Girls Softball Coaches and Girls Softball Tournament Directors. Are the Coaches and Tournament Directors on the same page when it comes to enforcement of Policy's?
Here another example of a refund policy I found on another web site that the reason inside the code.
I'm not sure if I agree, if a event is cancel you would only receive half of your entry fee's. Has anyone ever had that happen?
Here a few examples of the policy we had for tournaments I ran over the years and all the policy were always easy to find an locate on the tournament(s) web sites. The example below is based on a Tournament held July the 28th in 2010.
No Refund will be given for team(s)that are a no shows.
Pulling Out Before June 30, 2010
A.) 80% Of all fees paid will be Refunded.
Pulling Out After July 01, 2010
B.) 70% Of all fees paid will be Refunded.
Pulling Out After July 07, 2010
C.) "No Refund"
D.) No Refund if you only made a Deposit.
Notice *
Refund Policy: After July 07, 2010 / no refunds will be provided. No exceptions will be made to this policy regardless of the tournament's ability to refill the spot. If you need to pull out, you must call 0.000.000.0000 We will not accept email, messages posted
inside a forum, private messages, text messages or voice mail as a Official Pull Out. Once you made
a Official Pull Out, we will process and return the amount due within 7 Business days.
The notice above may seem hard core but we were force to enforce the above due to people saying they contacted me by email, text, on the forum or left a voice mail to make a official pullout but we would never receive anything from them.
So what examples would you consider fair? I would like to see reply's from Girls Softball Coaches and Girls Softball Tournament Directors. Are the Coaches and Tournament Directors on the same page when it comes to enforcement of Policy's?
Here another example of a refund policy I found on another web site that the reason inside the code.
Code:
If the entire tournament is cancelled due to rain or some other unforseen event, we will issue you a refund. One-half (1/2) of your paid entry fee may be refunded. The other one-half(1/2) of your paid entry fee will be non-refundable, due to pre-tournament incurred expenses. The non-refundable amount may increase at the sole descretion of the tournament directors, depending upon incurred costs for that tournament.
I'm not sure if I agree, if a event is cancel you would only receive half of your entry fee's. Has anyone ever had that happen?