I had to go in and create a new account for this year. Last fall I did level 1 and quit after completing it. The certification ended on Dec 31 2009. I had to go back in and create another account and start all over again. After creating my account, I was able to go through all four levels. Level 1,2 and 3 have video and questions over the video. Level 4, has no video and they ask you 25 questions. So yes, I was able to go all the way through the available levels.